Category: Complaints

BBC upholds our complaint against BBC Radio Leeds homeopathy phone-in

The BBC’s Executive Complaints Unit has upheld our complaint against a homeopathy phone-in on Liz Green’s BBC Radio Leeds programme. Listeners were encouraged to call and text in to say whether homeopathy “has worked for them”. Two of the three callers interviewed were homeopaths, who were given significant air time and claimed that homeopathy is …

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Gwyneth Paltrow’s Goop health product ‘dangerous to expecting mothers’ (Sunday Times)

Gwyneth Paltrow’s lifestyle brand Goop has been reported to British regulators over 113 alleged breaches of UK advertising law. Good Thinking Society, a charity that promotes scientific thinking, has accused the Oscar-winning actress of presiding over a company that issues “potentially dangerous” advice related to “unproven” health products.

Charity criticises Kingston ‘alternative medicine’ practitioner over methods (SW Londoner)

A Surbiton-based alternative medicine practitioner has been labelled ‘irresponsible’ by an anti-pseudoscience charity for offering treatments ‘without good evidence’ for conditions including cancer. Caroline Cai, Contemporary Chinese Therapy owner, offers alternative medicine therapies such as acupuncture, deep-tissue massages, moxibustion, cupping and herbs to help with an array of conditions ranging from major illnesses to minor …

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Chiropractor raises concerns about physiotherapy advertisers, but physios appear to be much more evidence based than chiropractors

We regularly monitor chiropractic and osteopathy websites and urge regulators to act against practitioners making misleading claims. Should we be looking at physiotherapy too? A chiropractor emailed us recently explaining that he thinks our work should be across the board for manual therapists. He also highlighted five physiotherapy websites, all of which were making misleading …

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ASA upholds our complaint against osteopath claiming to treat paediatric conditions

The Advertising Standards Authority has upheld our complaint against osteopath Nicholas Handoll (t/a Hereford Clinic of Osteopathy and Complementary Medicine). He has continued to make misleading advertising claims regarding a range of infant and childhood conditions, despite clear warnings from regulators. A page entitled “Infants and Children” stated: Osteopaths are first-contact practitioners, trained to undertake …

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eBay removes listings for dangerous cancer ‘cure’ after investigation by Good Thinking

eBay has removed all listings for black salve after an investigation by Good Thinking revealed that the dangerous (and ineffective) alternative cancer ‘cure’ was not only available for purchase from the company’s website, but could be delivered via their ‘Click and Collect’ service to a large number of high street stores. After spotting Black Salve for …

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BBC upholds our complaint against Look North report on chiropractic for animals

The BBC’s Editorial Complaints Unit has upheld our complaint against a BBC1 Look North (North East) news item on the treatment of animals by chiropractors. The introduction to the piece stated that it is becoming more common for vets to recommend chiropractic for animals. Throughout the report, animal chiropractic was presented in an undeservedly positive …

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Regulators issue new advertising guidance for osteopaths

The Advertising Standards Authority has teamed up with the General Osteopathic Council to send new guidance to over 4,800 registered osteopaths. The guidance relates to marketing claims for pregnant women, children and babies and provides examples of what kind of claims can, and can’t, be made for these patient groups. We have been concerned for …

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BBC acknowledges that Farming Today homeopathy coverage did not meet editorial standards

Following our complaint, the editor of BBC Radio 4 Farming Today has acknowledged that an item about the homeopathic treatment of farm animals did not meet editorial standards. The programme team was reminded of the need for accurate and balanced reporting in relation to scientific matters. The finding was published today by the BBC Editorial …

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BBC upholds our complaint against Steve Wright in the Afternoon’s Lynne McTaggart interview

The BBC’s Editorial Complaints Unit has upheld our complaint about BBC Radio 2’s Steve Wright in the Afternoon. In an interview broadcast last December, Steve Wright and Janey Lee Grace chatted to Lynne McTaggart, editor of the magazine What Doctors Don’t Tell You. It was not made clear at any point during the programme that …

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